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FAQ
Frequently asked
Events and prospect days
What is a prospect day?
How do I register my athlete?
Do I need an account first?
What if my athlete shows up without registering?
What does an event cost?
What happens if an event is full?
What should we bring, and where do we park?
When will we see the numbers?
What gets measured
What do you measure?
Why can't my athlete do all of them?
What does "verified" mean?
Can I enter my own numbers?
What if my athlete has a bad day?
Privacy and who can see what
Who can see my athlete's profile?
What do college coaches see?
Can I change my mind after giving consent?
Is the photo release required to register?
Who sees my contact details?
Age rules
Is there a minimum age?
What's different for athletes under 13?
My athlete just turned 13. What changes?
Plans
Is there a free option?
What do the paid plans add?
Is one subscription enough for more than one athlete?
If I stop subscribing, do I lose my athlete's numbers?
Coaches and colleges
I'm a college coach. How do I get access?
What is the College Tracker?
How does a coach contact a family?
Community, messages and marketplace
What is the message board?
How do direct messages work?
What can I sell on the marketplace?
How do I report something?
Does anyone read my private messages?
Your account
How do I add a second athlete?
Can two parents share access to the same athlete?
How do I get in touch?